Privacy Policy
At Mocko, we understand that you value your privacy and wish to keep your personal information secure. This privacy policy document outlines the types of personal information that is received and collected by Mosh and how it is used.
This privacy policy applies to the website: www.mocko.co owned and operated by Mocko Limited, 111 Newton Road, Eden Terrace, Auckland 1010, New Zealand.
Information we collect and why we collect it
User-provided information
If you communicate with us, e.g. via our contact form, regarding our services, we will collect any information you provide us in any such communication.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside our organisation.
If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.
Information collected automatically
When you use our website, we use cookies and similar technologies to collect information such as your location, your activities on our website, and information about your device.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information in an anonymous form.
Google Analytics
We use this information to analyze trends among our visitors to help improve our website via our web analytics tool Google Analytics. Although Google Analytics places a cookie on your web browser to identify you as a unique user the next time you visit our website, the cookie cannot be used by anyone but Google. Google also uses specific identifiers to help collect information about the use of our website.
For more information on how Google collects and processes your data, visit https://www.google.com/policies/privacy/partners/. You can prevent Google Analytics from using your information by downloading the Google Analytics opt-out browser add-on at this link: https://tools.google.com/dlpage/gaoptout.
Facebook (Visitor Action Pixel)
We may from time to time use Facebook Advertising, Facebook Pixel Re-Marketing, and communications. This allows user behaviour to be tracked after they have clicked on a Facebook ad. This enables us to measure the effectiveness of our Facebook ads. The data collected is anonymous to us, i.e. we do not see the personal data of individual users. However, this data is stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can opt out of Facebook’s use of cookies and Facebook Pixel Re-Marketing through settings on your Facebook account.
Google Remarketing
On our website, we use Google’s marketing and remarketing services to display relevant ads based on what pages you have viewed. The advertising will be displayed using cookies. This cookie doesn’t record any personal information or identify you personally. The cookie user data is collected by Google and transmitted to and stored by servers in the USA.
One of our Google marketing services is the online advertising program Google AdWords. The information collected by this cookie is used to generate conversion statistics for our AdWords campaigns (e.g. see the total number of users who clicked on our AdWords ad). Again we will not receive any information that personally identifies users.
If you would prefer not to receive any targeted advertising, you can deactivate the use of cookies for these purposes through Google by visiting the website: https://www.google.com/settings/ads/.
Google has its own independent data protection policy, which can be accessed here (https://www.google.com/intl/en/policies/privacy/).
Server log data
When you use our website, our hosting servers automatically record information your browser sends (so-called log data). This log data includes information such as your IP address and the dates and times of access. These are not linked to any personally identifiable information. This information is purely used to administer the site.
Embedded content from other websites
Pages on our website may include embedded content from social networks (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as you have visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Security, retaining and deleting your personal data
When you submit your information via our website’s contact form or email, we will take all reasonable precautions to protect your information.
We retain the information we collect from you only for as long as we need it for business purposes. Your information may be retained in electronic form, paper form, or a combination of both. When your information is no longer needed, we will destroy, delete, or erase it.
If you would like us to stop sending you emails or other communications or would like to access your personal information to correct or delete it, you may send us a request at our email or postal addresses indicated below.
Links to other websites
We may have included links on this website for your use and reference. We are not responsible for these websites’ privacy policies or content.
Updates
Our privacy policy may change from time to time, and all updates will be posted on this page.
Contact us
If you have questions or concerns about our privacy policy, please get in touch with us at [email protected] or 111 Newton Road, Auckland 1010, New Zealand.
